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Privacy policy

Last updated : 9 december 2025,

Welcome to duckandstitch.com! This Privacy Policy explains how S.S. Lifestyles L.L.C., located at 30 N Gould St Ste N, Sheridan, WY 82801, (“we,” “our,” “us”) collects, uses, discloses, and protects your information when you visit and shop on our e-commerce website.

By using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we handle your personal data.

1. Information We Collect

When you visit our website, we collect two types of information:

A. Personal Information You Provide:
This includes information you voluntarily provide to us when you create an account, place an order, contact customer support, or interact with our website in other ways. This information may include:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed by secure third-party payment processors)

B. Information We Automatically Collect:
We may collect certain information automatically when you visit our website. This includes:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit on our site
  • Referring URL and exit pages
  • Time and date of visits
  • Geographic location (based on IP address)

This information is used for analyzing website usage, improving our services, and marketing purposes.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Order processing and fulfillment: To process payments, ship your orders, and communicate with you about your purchases.

Customer support: To respond to inquiries, resolve issues, and provide assistance.

Personalized experience: To offer recommendations, promotions, and product offerings based on your preferences.

Marketing: To send you promotional emails, newsletters, or special offers (you can opt out of these at any time).

Website improvements: To analyze user behavior and improve website functionality and design.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service providers: We may share your data with trusted third-party service providers who help us operate the site and fulfill your orders (e.g., payment processors, shipping carriers).

Legal compliance: We may disclose your information to comply with legal obligations or protect our rights, safety, or property, or the rights, safety, or property of others.

Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for transactions and secure storage for your data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience, analyze website traffic, and serve personalized ads. You can control cookies through your browser settings, but please note that disabling cookies may affect certain features of our website.

For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

Access: You can request access to the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information.

Deletion: You can request that we delete your personal data, subject to certain exceptions.

Opt-out of marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us at support@duckandstitch.com
.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal data from a child under 13, please contact us at support@duckandstitch.com
, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will post an updated version on this page and update the Effective Date at the top of the policy. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

S.S. Lifestyles L.L.C.
30 N Gould St Ste N
Sheridan, WY 82801
Email: support@duckandstitch.com